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eLearning FAQs


What type of browser plug-ins do eLearning classes require? How can I get the required plug-ins?


In addition to a working Internet connection and browser, you will need some specific browser plug-ins. Some of the typical plug-ins needed for working with online classes include Macromedia’s Flash plug-in (Flash Player 7 or newer), which is included with most Internet browsers, QuickTime, the Real Media Player, and Adobe Acrobat reader. All of these plug-ins listed below are available as free downloads.

Acrobat Reader
Flash Player
Shockwave Player
QuickTime Player
RealOne Player -
Windows Media player (select your operating system)
Microsoft Office viewers
(Word, PowerPoint, Excel) These viewers are not a substitute for the full programs. However, if you only need to read a file created by one of these programs, they will allow you to open the file in a read only mode. You cannot edit or create a file.

Microsoft Security Essentials is a free* download from Microsoft that is an excellent substitute for anti-virus and anti-malware programs.

Before installing Microsoft Security Essentials, we recommend that you uninstall other antivirus software already running on your PC. Running more than one antivirus program at the same time can potentially cause conflicts that affect PC performance.